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Phone
605-940-4695
24 Hours
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On site support means that we will come to
your business premises or home to help you with your computer problems.
You will not have to bring your faulty computer or equipment to us, we
will come to you. If practical we will repair, upgrade or resolve your
problem at your site thereby cutting down the time that your computer
will be out of action. If the problem is too complex or activities required
are too disruptive to your business or home environment, then we will
take it to our shop for servicing. We can sit with your staff or yourself
and work out any problems by reviewing the symptoms and the procedures
that took place prior to identifying that there was a problem. At a personal
level we can show how to avoid usage or procedural problems that may have
caused the problem to start with.
On site help can go a lot further that troubleshooting
your computer problems. We can be part of your business team, a virtual
IT department, on a part-time basis helping you plan your technology solutions,
implementing them and ensuring that you are ready for your growth. We
can help you to move a computer, enhance you network, upgrade your modems
or hubs. We will do any of those operational tasks that would normally
be done by a computer operations department.
On site help is as far as a telephone call
away. Alternatively, we can set up a maintenance contract whereby we visit
your site every week or month for a few hours to check things out and
do regular maintenance.
Key Benefits
- Cuts down on the time you are without
your computer
- Personal involvement of the user that
found the problem.
- Cuts down on the time you need to deliver
and pickup your computer
- Reduces the requirement to hire full time
computer operations staff
Call A-1 Computer Service to see how you
can save on computer operations staff and how we can support your everyday
computer needs.
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